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Questions?

Everything You Need to Know

What other services does fireluxlighting.com provide?

If you are looking for a supplier in China, no matter what industry you are in, as long as you are on my website now, I can be very responsible to tell you that I can act as your agent in China, that is, if you have any product needs, you can directly contact me. I can help you find a suitable supplier, and then you can negotiate with each other and complete the contract signing. While shipping, I can help you go to the other company to inspect the goods,even deliver the goods to your address.

Do you only work with startups and new companies or can you help older, more established businesses as well?

As for the relationship between customers and suppliers, we look at it like this: mutual trust,

Honesty, customer first, service first, customer feedback and problems we will always find a way to solve the first time, whether it is new customers or old customers, whether it is big customers or small customers, we will try our best to solve every problem.

What is the fireluxlighting.com factory produce process?

After signing the order, if it is a conventional product, we will check the drawings as soon as possible. If it is a customized product, we will arrange the designer to draw the drawings as soon as possible and confirm the drawings with the customers. After verification or confirmation, arrange the production department to arrange materials for hardware processing (polishing, electroplating, assembly etc.), and arrange the purchase of crystal / glass and other auxiliary materials. When the hardware was completed, we will try to install and take photos for customers to see, and then arrange packaging, deliver to the transportation company, and send the tracking number to customers,.And from time to time to tell the customer package transportation information, until the customer received the package and opened even use of it after give feedback.

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